Who we are
LybraryOS is operated by Yoorie. This policy explains how we handle information when you visit the website, open a library dashboard, or use the student app. Contact details are at the end of this page.
Information we collect
Library owners and staff: name, phone number, optional email and library address, plan and billing records, and the students, seats and notices you add. Students: name, verified phone number, membership, seat, bills and messages from your library. Website visitors who write to us: the details on the contact form.
How we use it
We use this information to run your library dashboard, send sign-in codes, issue bills, collect payments, send notices you ask us to send, and reply to support requests. We do not sell personal information.
Payments
Card, UPI and net-banking payments are processed by Razorpay. We receive payment status, a payment reference and the amount. We do not store card numbers, CVV or UPI PINs.
Who we share with
We share only what is needed with Razorpay (payments), SMS providers (sign-in codes), email delivery, and Firebase Cloud Messaging (notices on the student app). Library staff see only the libraries they are allowed to manage. Students see only their own membership and bills.
Cookies and sign-in
We use a session cookie so you stay signed in while you use the dashboard. We do not use advertising cookies.
How long we keep it
We keep account, membership and billing records for as long as your library uses LybraryOS and as required for tax and dispute handling. You can ask us to close an account from the contact page.
Your choices
You can update your profile from the dashboard. To correct or delete information, write to us. Students should first ask their library for membership changes.
Security
We encrypt passwords and payment credentials at rest. Sign-in codes and private keys are never placed in the student app or your browser.
Children
LybraryOS is for libraries and study rooms. A library is responsible for the student records it stores.
Changes
If we change this policy, we will update the date on this page.
Contact
Yoorie. Email: support@lybraryos.com. Phone: +919258683686. You can also write from the contact page.